Derene began her career in the insurance industry in 1965, joining the First Security Insurance team in 1984 as a Personal Lines Agent. She is committed to providing every customer with quality Customer Service using an honest, thoughtful, problem-solving approach. First Security customers are special to Derene and she always enjoys talking with them and getting to know them on a personal level to form a long lasting relationship. Derene earned her Certified Insurance Service Representative (CISR) designation in 1990. She is a member of St Stephens Lutheran Church-MS in Hickory, NC. In her spare time she supports local non-profit organizations and participates in local fundraisers to give back to the community, as well as enjoying time with family and friends at the beach and outdoors.